“Administrator”, “we” or “us” – Local Content Administrator or other entity that exercise control over the Local Content Administrator, which renders the Services to the Users and that controls User`s personal data.
“Local Content Administrator” — Get It Done Now Limited (GIDN), the entity incorporated under the laws of Nigeria.
“User”, “you”, “your” –means any natural person eligible to conclude an agreement under the applicable law with Administrator and using any of Services with or without a registered account.
Personal information you give to us when you using our Services or registering an account
Personal information User disclosed when registering an account, including name, email addresses or telephone number.
Users’ communication data; messages, letters, statements, sent to the User by other users.
Other content that User generate, or that is connected to User account on our application.
Personal information we collect automatically when you use Services or register an account with us.
Usage and log information. Service-related, diagnostic, and performance information. This includes information about your activity (such as how you use our product, how you interact with others using our product, and the like), log files, diagnostic, and performance logs and reports.
Device and connection information. We collect device-specific information when you install, access, or use Services. This includes information such as hardware model, operating system information, browser information, IP address, sensors of the device, mobile network information including phone number, and device identifiers. We collect device location information if you use our location features, such as when you post an announcements and for diagnostics and troubleshooting purposes such as if you are having trouble with our application’s location features. We may collect information about your email and another accounts if registered from the device on an exceptional basis as a result of performing of suspicious actions from the device and there is reasonable doubt to assume that you can be an emulator.
2. USE AND RETENTION
We use the personal information we collect to:
· Provide, improve, and personalize Services;
· Contact you about your account and provide you customer support;
· Provide you with a personalized experience on our apps;
· Personalize our advertising and marketing communications;
· Detect, prevent, mitigate and investigate fraudulent or illegal activities.
We may disclose your personal information to third parties. This disclosure may be required for us to provide you access to the Services, to comply with our legal obligations, to facilitate our marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to the Services.
We minimize the amount of personal information we disclose to what is directly relevant and necessary to accomplish the specified purpose. As stated above, we do not disclose your personal information to third parties for their marketing and advertising purposes.
We may disclose your personal information to the following parties and for the following purposes:
· To third party service providers who help us to provide Services, including but not limited payment processing services, assist us in providing customize advertising. The third parties should use only that information, which is necessary for such services.
· to law enforcement or governmental agencies, or authorized third-parties, in response to a verified request relating to a criminal investigation or alleged or suspected illegal activity or any other activity that may expose us, you, or any other of our users to legal liability.
· to third parties involved in a legal proceeding, if they provide us with a subpoena, court order or substantially similar legal procedure, or we otherwise believe in good faith that the disclosure of information is necessary to prevent imminent physical harm or financial loss or to report suspected illegal activity.
Change of Ownership
4. CHANGE/DELETE OF PERSONAL INFORMATION
Users who registered an account may gain access to, adjust or delete information provided by them. The User shall bear responsibility for accuracy of data, or announcements posted by him/her to the Resource.
The User may disable, or change account credentials through settings. Posted information can be changed or deleted on user’s personal account on the Resource web page, via application.
You are entitled to delete your account at any time. Together with your account we also delete all materials that you’ve ever posted. If you wish not to delete your account but only to suspend its using, you can deactivate it. Please remember that information related to you, and shared by and between other persons, shall not be considered as a part of your account, therefore, it won’t be deleted together with your account
We protect your information using technical and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. Some of the safeguards we use are data encryption, physical access controls to our data centers, and information access authorization controls. If you believe your account has been abused, please contact us.
User information is available only to those employees of Administrator, who need such an access to personal user information for performing their official duties. All employees having access to user information shall sign non-disclosure agreement with regard to non-disclosing user information to the third parties.
7. CONTACT CUSTOMER SERVICE
Should you have any questions, wishes or complaints related to information provided by you please contact us at the address: firstname.lastname@example.org
GENERAL TERMS AND CONDTIONS OF USE
By downloading, browsing, accessing or using this GET IT DONE NOW mobile application (“
”), you agree to be bound by these Terms and Conditions of Use. We reserve the right to amend these terms and conditions at any time. If you disagree with any of these Terms and Conditions of Use, you must immediately discontinue your access to the Mobile Application and your use of the services offered on the Mobile Application. Continued use of the Mobile Application will constitute acceptance of these Terms and Conditions of Use and as may be amended from time to time.
In these Terms and Conditions of Use, the following capitalised terms shall have the following meanings, except where the context otherwise requires:
“” means an account created by a User on the Mobile Application as part of Registration.
“” refers to any entity offering his services for valuable consideration (as the case may be) via the Mobile Application.
“” means to create an Account on the Mobile Application and “Registration” means the act of creating such an Account.
“” means all the services provided via the Mobile Application to Users.
” means users of the Mobile Application, including you and “User” means any one of them.
3. ABOUT THE MOBILE APPLICATION AND THE SERVICES
3.1 : The use of any of the Services and/or the Mobile Application is subject to these Terms and Conditions of Use stated herein.
3.2 : The Mobile Application and its Services are intended solely for use by Users who access the Mobile Application in Nigeria. We make no representation that the Services (or any goods or services) are available or otherwise suitable for use outside of Nigeria. Notwithstanding the above, if you access the Mobile Application, use the Services from locations outside Nigeria, you do so on your own initiative and are responsible for the consequences and for compliance with all applicable laws.
3.3 : The Mobile Application is for connection to service providers on the platform.
3.4 : We reserve the right to prevent you using the Mobile Application and the Service (or any part of them).
3.5 : The provision of the Services and the Mobile Application does not include the provision of a mobile telephone or handheld device or other necessary equipment to access the Mobile Application or the Services. To use the Mobile Application or Services or to make Redemptions, you will require Internet connectivity and appropriate telecommunication links. You acknowledge that the terms of agreement with your respective mobile network provider (“ “) will continue to apply when using the Mobile Application. As a result, you may be charged by the Mobile Provider for access to network connection services for the duration of the connection while accessing the Mobile Application or any such third party charges as may arise. You accept responsibility for any such charges that arise.
3.6 : If you are not the bill payer for the mobile telephone or handheld device being used to access the Mobile Application, you will be assumed to have received permission from the bill payer for using the Mobile Application.
3.7 : By submitting any text or images (including photographs) (“ ”) via the Application, you represent that you are the owner of the Material, or have proper authorization from the owner of the Material to use, reproduce and distribute it. You hereby grant us a worldwide, royalty-free, non-exclusive license to use the Material to promote any products or services.
4. SERVICE PROVIDERS:
4.1 The Service providers must provide GIDN with
a guarantor and must fill the guarantors form who would be held liable for default of the providers.
4.2 A job completion order should be filed for reference purposes.
4.3 Users hereby guarantee to deal with one another fairly and hereby indemnifies the GIDN for any legal suit that may be instituted as a result of the default of one against another user.
4.3 IDN shall not be liable for any acts outside and/or after successfully linking service providers with users.
5. LOCATION ALERTS AND NOTIFICATIONS
5.1 On installation of the GPS feature, You agree to receive pre-programmed notifications (“Location Alerts”) on the Mobile Application from Merchants if you have turned on locational services on your mobile telephone or other handheld devices (as the case may be).
6. YOUR OBLIGATIONS
6.1 : all users on the platform agree to (and shall) abide by the terms and conditions of GIDN as may be amended from time to time.
6.2 : You warrant that all information provided on Registration and contained as part of your Account is true, complete and accurate and that you will promptly inform us of any changes to such information by updating the information in your Account.
6.3 : It is your responsibility to ensure that any service available through the Mobile Application or the Services meet your specific requirements before requesting the service provider(s).
6.4 : Without limitation, you undertake not to use or permit anyone else to use the Services or Mobile Application:-
6.4.1 to send or receive any material which is not civil or tasteful
6.4.2 to send or receive any material which is threatening, grossly offensive, of an indecent, obscene or menacing character, blasphemous or defamatory of any person, in contempt of court or in breach of confidence, copyright, rights of personality, publicity or privacy or any other third party rights;
6.4.3 to send or receive any material for which you have not obtained all necessary licences and/or approvals (from us or third parties); or which constitutes or encourages conduct that would be considered a criminal offence, give rise to civil liability, or otherwise be contrary to the law of or infringe the rights of any third party in any country in the world;
6.4.4 to send or receive any material which is technically harmful (including computer viruses, logic bombs, Trojan horses, worms, harmful components, corrupted data or other malicious software or harmful data);
6.4.5 to cause annoyance, inconvenience or needless anxiety;
6.4.6 to intercept or attempt to intercept any communications transmitted by way of a telecommunications system;
6.4.7 for a purpose other than which we have designed them or intended them to be used;
6.4.8 for any fraudulent purpose;
6.4.9 other than in conformance with accepted Internet practices and practices of any connected networks;
6.4.10 in any way which is calculated to incite hatred against any ethnic, religious or any other minority or is otherwise calculated to adversely affect any individual, group or entity; or
6.4.11 in such a way as to, or commit any act that would or does, impose an unreasonable or disproportionately large load on our infrastructure.
6.5 : Without limitation, you further undertake not to or permit anyone else to:-
6.5.1 render services not expressly advertised or requested for.
6.5.2 furnish false data including false names, addresses and contact details and fraudulently use credit/debit card numbers;
6.5.3 attempt to circumvent our security or network including to access data not intended for you, log into a server or account you are not expressly authorised to access, or probe the security of other networks (such as running a port scan);
6.5.4 execute any form of network monitoring which will intercept data not intended for you;
6.5.5 enter into fraudulent interactions or transactions with us or a Merchant (including interacting or transacting purportedly on behalf of a third party where you have no authority to bind that third party or you are pretending to be a third party);
6.5.6 extract data from or hack into the Mobile Application;
6.5.7 use the Services or Mobile Application in breach of these Terms and Conditions of Use;
6.5.8 engage in any unlawful activity in connection with the use of the Mobile Application or the Services; or
6.5.9 engage in any conduct which, in our exclusive reasonable opinion, restricts or inhibits any other customer from properly using or enjoying the Mobile Application or Services.
7. RULES ABOUT USE OF THE SERVICE AND THE MOBILE APPLICATION
7.1 We will use reasonable endeavours to correct any errors or omissions as soon as practicable after being notified of them. However, we do not guarantee that the Services or the Mobile Application will be free of faults, and we do not accept liability for any such faults, errors or omissions. In the event of any such error, fault or omission, you should report it by contacting us on email@example.com
7.2 We do not warrant that your use of the Services or the Mobile Application will be uninterrupted and we do not warrant that any information (or messages) transmitted via the Services or the Mobile Application will be transmitted accurately, reliably, in a timely manner or at all. Notwithstanding that we will try to allow uninterrupted access to the Services and the Mobile Application, access to the Services and the Mobile Application may be suspended, restricted or terminated at any time.
7.3 We do not give any warranty that the Services and the Mobile Application are free from viruses or anything else which may have a harmful effect on any technology.
7.4 We reserve the right to change, modify, substitute, suspend or remove without notice any information or Services on the Mobile Application from time to time. Your access to the Mobile Application and/or the Services may also be occasionally restricted to allow for repairs, maintenance or the introduction of new facilities or services. We will attempt to restore such access as soon as we reasonably can. For the avoidance of doubt, we reserve the right to withdraw any information or Services from the Mobile Application at any time.
7.5 We reserve the right to block access to and/or to edit or remove any material which in our reasonable opinion may give rise to a breach of these Terms and Conditions of Use.
8. SUSPENSION AND TERMINATION
8.1 If you use (or anyone other than you, with your permission uses) the Mobile Application, any Services in contravention of these Terms and Conditions of Use, we may suspend your use of the Services and/or Mobile Application.
8.2 If we suspend the Services or Mobile Application, we may refuse to restore the Services or Mobile Application for your use until we receive an assurance from you, in a form we deem acceptable, that there will be no further breach of the provisions of these Terms and Conditions of Use.
8.3 We shall fully co-operate with any law enforcement authorities or court order requesting or directing Get It Done Now Limited to disclose the identity or locate anyone in breach of these Terms and Conditions of Use.
8.4 Without limitation to anything else in this Clause 8, we shall be entitled immediately or at any time (in whole or in part) to: (a) suspend the Services and/or Mobile Application; (b) suspend your use of the Services and/or Mobile Application; and/or (c) suspend the use of the Services and/or Mobile Application for persons we believe to be connected (in whatever manner) to you, if:
8.4.1 you commit any breach of these Terms and Conditions of Use;
8.4.2 we suspect, on reasonable grounds, that you have, might or will commit a breach of these Terms and Conditions of Use; or
8.4.3 we suspect, on reasonable grounds, that you may have committed or be committing any fraud against us or any person.
8.5 Our rights under this Clause 8 shall not prejudice any other right or remedy we may have in respect of any breach or any rights, obligations or liabilities accrued prior to termination.
9. DISCLAIMER AND EXCLUSION OF LIABILITY
9.1 The Mobile Application, the Services, the information on the Mobile Application and use of all related facilities are provided on an “as is, as available” basis without any warranties whether express or implied.
9.2 To the fullest extent permitted by applicable law, we disclaim all representations and warranties relating to the Mobile Application and its contents, including in relation to any inaccuracies or omissions in the Mobile Application, warranties of merchantability, quality, fitness for a particular purpose, accuracy, availability, non-infringement or implied warranties from course of dealing or usage of trade.
9.3 We do not warrant that the Mobile Application will always be accessible, uninterrupted, timely, secure, error free or free from computer virus or other invasive or damaging code or that the Mobile Application will not be affected by any acts of God or other force majeure events, including inability to obtain or shortage of necessary materials, equipment facilities, power or telecommunications, lack of telecommunications equipment or facilities and failure of information technology or telecommunications equipment or facilities.
9.4 While we may use reasonable efforts to include accurate and up-to-date information on the Mobile Application, we make no warranties or representations as to its accuracy, timeliness or completeness.
9.5 We shall not be liable for any acts or omissions of any third parties howsoever caused, and for any direct, indirect, incidental, special, consequential or punitive damages, howsoever caused, resulting from or in connection with the mobile application and the services offered in the mobile application, your access to, use of or inability to use the mobile application or the services offered in the mobile application, reliance on or downloading from the mobile application and/or services, or any delays, inaccuracies in the information or in its transmission including but not limited to damages for loss of business or profits, use, data or other intangible, even if we have been advised of the possibility of such damages.
9.6 We shall not be liable in contract, tort (including negligence or breach of statutory duty) or otherwise howsoever and whatever the cause thereof, for any indirect, consequential, collateral, special or incidental loss or damage suffered or incurred by you in connection with the Mobile Application and these Terms and Conditions of Use. For the purposes of these Terms and Conditions of Use, indirect or consequential loss or damage includes, without limitation, loss of revenue, profits, anticipated savings or business, loss of data or goodwill, loss of use or value of any equipment including software, claims of third parties, and all associated and incidental costs and expenses.
9.7 The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer that cannot be excluded or limited are affected.
9.8 Notwithstanding our efforts to ensure that our system is secure, you acknowledge that all electronic data transfers are potentially susceptible to interception by others. We cannot, and do not, warrant that data transfers pursuant to the Mobile Application, or electronic mail transmitted to and from us, will not be monitored or read by others.
You agree to indemnify and keep us indemnified against any claim, action, suit or proceeding brought or threatened to be brought against us which is caused by or arising out of (a) your use of the Services, (b) any other party’s use of the Services using your user ID, verification PIN and/or any identifier number allocated by Get it done now Limited, and/or (c) your breach of any of these Terms and Conditions of Use, and to pay us damages, costs and interest in connection with such claim, action, suit or proceeding.
11. INTELLECTUAL PROPERTY RIGHTS
11.1 All editorial content, information, photographs, illustrations, artwork and other graphic materials, and names, logos and trade marks on the Mobile Application are protected by copyright laws and/or other laws and/or international treaties, and belong to us and/or our suppliers, as the case may be. These works, logos, graphics, sounds or images may not be copied, reproduced, retransmitted, distributed, disseminated, sold, published, broadcasted or circulated whether in whole or in part, unless expressly permitted by us and/or our suppliers, as the case may be.
11.2 Nothing contained on the Mobile Application should be construed as granting by implication, estoppel, or otherwise, any license or right to use any trademark displayed on the Mobile Application without our written permission. Misuse of any trademarks or any other content displayed on the Mobile Application is prohibited.
11.3 We will not hesitate to take legal action against any unauthorised usage of our trade marks, name or symbols to preserve and protect its rights in the matter. All rights not expressly granted herein are reserved. Other product and company names mentioned herein may also be the trade marks of their respective owners.
12.1 We may periodically make changes to the contents of the Mobile Application, including to the descriptions and prices of goods and services advertised, at any time and without notice. We assume no liability or responsibility for any errors or omissions in the content of the Mobile Application.
12.2 We reserve the right to amend these Terms and Conditions of Use from time to time without notice. The revised Terms and Conditions of Use will be posted on the Mobile Application and shall take effect from the date of such posting. You are advised to review these terms and conditions periodically as they are binding upon you.
13. APPLICABLE LAW AND JURISDICTION
13.1 The Mobile Application can be accessed Only from within Nigeria. By accessing the Mobile Application both you and we agree that the laws of the Federal Republic of Nigeria shall apply to all matters relating to the use of the Mobile Application.
13.2 You accept and agree that both you and we shall submit to the exclusive jurisdiction of the courts of Nigeria in respect of any dispute arising out of and/or in connection with these Terms and Conditions of Use.
(a) Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
(b) We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
(c) We will only retain personal information as long as necessary for the fulfillment of those purposes.
(d) We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
(e) Personal information should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
(f) We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.